FAQ (Frequently Asked Questions)

This section is designed to address the most common questions regarding the tool, deployment details, pricing, and more...

An internal AI chatbot is a powerful tool that transforms your internal processes into competitive advantages. Available 24/7, it automates key tasks such as answering employee questions, resolving common functional (and even technical) issues, or guiding new hires during their onboarding. It’s a flexible, cross-functional tool that centralizes essential information, aids in knowledge sharing within the company, and simplifies project management across different departments.

By
eliminating repetitive and time-consuming tasks, it frees up your teams to focus on strategic initiatives. More than just a tool, it’s an intelligent partner that boosts productivity and streamlines your employees' daily operations.
Absolutely not! Unlike many SaaS tools on the market, your AI software is installed directly on your premises, eliminating any reliance on tokens or limitations imposed by external servers. This means you benefit from unlimited usage, both in terms of query volume and availability: the chatbot operates 24/7, with no restrictions.

You have the freedom to use it as much as needed to
support your teams and optimize your processes, without additional costs or constraints related to heavy usage.
The cost of a customized AI chatbot starts at just €25 per user per month, with an initial fee for customization and setup. And that’s not all: if your company commits to a long-term contract, you can enjoy attractive discounts of up to 15%.

Contact us for a detailed, tailored offer for your business!
Our solution stands out from other general AI tools (like ChatGPT, Claude, etc.) with a tailored, secure approach:

Personalization and Efficiency:
  • Artemia offers a personalized AI, specifically trained and fine-tuned to meet your business needs. It enables optimized interaction tailored to your company and projects.
  • Other solutions are more general-purpose, designed for a broad audience with limited customization options for specific use cases.

Professional Features:
  • Our interface includes powerful tools like file management, folders, shortcuts, and assistants to streamline your daily tasks.
  • Others offer a basic input bar with limited capability to upload just 3 files.

Data Security:
  • Our AI is hosted directly on your premises, ensuring full control over the confidentiality of your data.
  • Other solutions perform calculations in international data centers (Europe, USA, etc.), which could pose a risk of data leaks, especially if the data is used to train models.

Pricing:
  • Artemia offers competitive pricing at €25-40 per user/month, with a tailored service for professionals.
  • For comparison, ChatGPT, the most well-known, can range from $25 to $200 per user/month depending on the chosen option.

Artemia provides the ideal solution for businesses seeking a robust, personalized, and secure AI to enhance their productivity and efficiency.
As our software is a tailor-made AI solution, we do not offer a free trial version (we do not operate on a standardized SaaS model…). Each solution is developed to meet the unique needs of your business, ensuring optimal performance for your specific use cases.

To provide you with a concrete overview of Artemia’s capabilities and explore all of its features, the best option is to schedule a personalized demonstration.
Our solution stands out for its ability to adapt to the specific needs of businesses, offering a customized and secure AI. Here are some practical use cases where our chatbot, named Mia, can truly transform your operations:

  • Internal support: Search and summarization within sensitive files (contracts...), databases, or large documents.
  • Administrative task automation: Managing internal requests, writing summaries, emails, translation in over 150 languages...
  • Personal assistant: Proofreading, correction, rephrasing, and even brainstorming/ideation!
  • Training and onboarding: Answering questions from new employees, guiding them through processes based on your internal policies.
  • Personalized customer support: Providing fast and accurate responses regarding your products, services, and terms.
  • Strategic data analysis: Extracting trends, comparing performances, creating summaries.
  • Project tracking: Direct access to key information (payments, deadlines...) and automated reports.
  • And much more...

These examples are not exhaustive, as Mia's potential is limitless when it comes to handling, analyzing, or creating textual content. Each user quickly discovers new, often unexpected, ways to transform their daily work.
Our software is designed to handle a wide range of file formats and data types, covering the vast majority of business use cases.

Here is the list of compatible file types:

Text files:
  • .txt: plain text documents
  • .docx: Microsoft Word files
  • .odt: OpenDocument text files
  • .pdf: PDF files
  • .pptx: Microsoft PowerPoint files (presentations)
  • .odp: OpenDocument presentation files

Spreadsheet files:
  • .xlsx: Microsoft Excel spreadsheets
  • .csv: comma-separated values (CSV) files
  • .ods: OpenDocument spreadsheet files

Code and development files:
  • .py: Python scripts
  • .js / .ts: JavaScript and TypeScript files
  • .html / .css / .xml: web and structured files
  • .json: configuration or structured data files
  • .java / .cpp / .c: code files for various programming languages
...
Data security and confidentiality are at the core of our software design. Here’s how we guarantee an unmatched level of protection:

  • Local hosting for absolute confidentiality: All your data is stored and processed locally, directly on a computer physically located within your premises. This eliminates any risk of data leakage outside of your company.

  • Integration into your network infrastructure: The solution seamlessly integrates into your existing network infrastructure, aligning with its security level. This means it benefits from the protections already in place (firewalls, restricted access, etc.), while remaining entirely under your control.

  • No reliance on third-party services: Unlike many solutions that use external APIs or cloud services, our AI operates entirely autonomously. Your data never leaves your premises, which strengthens your GDPR compliance and eliminates any risk of interception or exploitation by third parties (especially for training purposes).

  • A solution tailored to the most demanding sectors: With this secure and local architecture, the solution is ideal for companies handling sensitive data, such as those in finance, healthcare, or industry.

By choosing Artemia, you opt for a powerful AI solution that respects both your data and that of your clients.
The setup is fast and optimized to meet your specific needs. Here's how it works:

  • AI customization: Before installation, we train the AI on your data and business specifics. This customization phase, essential for ensuring tailored results, is typically completed in 10 business days.
  • Ultra-fast local deployment: Once training is complete, installation at your premises, integration with your network infrastructure, and initial settings are usually completed in a single day. This is also when we can provide training for your employees.
  • Ready to use immediately: Once deployment is complete, the Mia chatbot is fully operational. You can start leveraging its potential and saving time from day one.

Thanks to this efficient process,
Artemia delivers concrete results without delay.
One of Mia's key strengths, Artemia's chatbot, is its ease of use. Designed as a conversational AI, it allows for natural interaction, just as you would with a colleague.

For those already using generative AI chatbots in their daily lives, the transition will be particularly smooth. However, to ensure optimal use,
we recommend a half-day training. This will help you fully understand the capabilities of the generative AI, learn how to structure your queries, and discover how to effectively leverage its features. This optional training integrates seamlessly into the deployment process, ensuring that your teams are autonomous and ready to make the most of Mia from day one.

With this approach, your employees will quickly become operational and ready to maximize their productivity with Mia.
The solution has been specifically designed to meet the needs of small and medium-sized enterprises (SMEs). Its founders, coming from large corporations, wanted to democratize access to high-performance and secure AI technology. Their mission: to offer small businesses the same benefits as large organizations, without requiring massive resources or a dedicated team. For more on Artemia's mission, see the "About Us" section.

Unlike developing an internal AI, which requires months of work and high salaries for a team of specialized engineers, Artemia allows SMEs and small businesses to quickly benefit from a customized AI solution, at a fraction of the cost.

With Artemia, small businesses can access a
turnkey solution that transforms the way they work, without compromising their budget or security. It’s a game-changer for those looking to leverage AI for business and boost productivity, without the typical constraints associated with this technology.
Absolutely! Artemia's Mia chatbot is designed to be modular and versatile, making it ideal for use across various departments or teams.

Thanks to its ability to handle a
wide range of textual tasks, it easily adapts to the specific needs of each team. For example, it can effectively assist with tasks such as contract analysis, email drafting, and coding support, making it indispensable for departments like Sales, Operations, or IT.

To learn more about the solution and its features, visit the “
Our Solution” section.
Absolutely! The solution is designed from the ground up to ensure full compliance with GDPR and other data privacy regulations.

  • Built-in security by design: All data is stored and processed locally, within your premises, without ever leaving your infrastructure.
  • No third-party services: Artemia does not use any external services, such as clouds or APIs, whether domestic or foreign. This eliminates any risk of data leakage and enhances the confidentiality of your sensitive information.

This approach ensures that your business remains fully in control of its data, while benefiting from the performance of a cutting-edge AI tool on premise.
The solution is designed to be extremely stable and reliable. Preventive and evolutionary maintenance is included, ensuring that your chatbot regularly benefits from improvements, optimizations, and new features at no additional cost. This ensures you stay at the forefront of AI technology, with a solution that continuously evolves to meet your needs.

To guarantee complete peace of mind, we offer an optional corrective maintenance contract, providing priority access to our technical support if needed. However, if the issue concerns the computer or server hosting the AI solution on your premises, it will fall under the responsibility of your internal IT teams or the provider of your hardware.

In any case, during deployment, a technical point of contact is designated within your company and has
direct access to our team for any software-related questions or assistance.
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